| Customer
Service Representatives
Our Customer Service Representatives
are always ready to serve you! We are here at Franklin
PUD to take your call regardless of the time of day
or night. Our receptionist will direct you to the appropriate
department during normal business hours and we are happy
to greet our walk-in clients as well. Our answering
service will take care of your service needs, after
our normal business hours, and coordinate responses
to unscheduled power outages.
Your
Feedback is Important to Us
Please
take a few moments to let us know how we are doing.
The following on-line surveys will help us assess our
strengths and weaknesses. With less than 10 questions
each, they will literally only take a few minutes to
complete.
- Communications
Survey
Main
Office
Physical Address: 1411 W. Clark Street,
Pasco, WA 99301
Mailing Address: PO Box 2407, Pasco,
WA 99302
Hours:
Lobby 8:00 a.m. - 5:00 p.m.
Hours: Drive-up
8:00 a.m. - 5:00 p.m.
Phone:
509-547-5591
Toll-free:
1-800-638-7701
Fax:
509-547-4116
Email:
franklin@franklinpud.com
Branch Office
City of Connell
104 E. Adams Street
Hours:
9:00 a.m. - 5:00 p.m.
Phone:
509-234-2701
Payment Drop Boxes in Pasco
 |
Atomic Foods
- 1212 N. 4th Avenue |
 |
TRAC
- 6605 Burden Blvd. |
NEW!
Convenience Pay Service through:

at these following
Pasco locations:
Fiesta
Foods
115
S. 10th
Yokes
Fresh Market
4905
Rd. 68
Atomic
Foods
1212
N. 4th
Lewis
Street Furniture
1600
W. Lewis |