Alert:

Franklin PUD does not have any programs/services that require unscheduled door to door contact. Our employees will always provide proper identification when asked. If you have any questions regarding services we offer, please contact our Customer Service Department Mon. – Thur. 7am to 6 pm (509) 547-5591 or franklin@franklinpud.com | Franklin PUD no tiene programas/servicios que requieran contacto puerta a puerta no programado. Nuestros empleados siempre proporcionarán la identificación adecuada cuando se les solicite. Si tiene alguna pregunta sobre los servicios que ofrecemos, comuníquese con nuestro Departamento de Servicio al Cliente de lunes a jueves de 7 a.m. a 6 p.m. (509) 547-5591 o a franklin@franklinpud.com.

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  • Utility Payment Kiosks (24/7)

    Franklin PUD (3rd Drive-thru Lane)

    City of Pasco (525 N 3rd. Avenue)

  • HYDROPOWER - CLEAN, RENEWABLE & ABUNDANT

  • SmartHub ~ Download the app today!

  • Tri Cities STEM Academy - June 23-26, 2025

    Click Here for More Information

Outage Map

Franklin PUD now has an outage map available for our customers to see what regions may be experiencing an outage in real time. Click the link below to access the map. To report an outage, call us at (509) 542-5300.

View our Outage Map
 

Wildland Fire Mitigation Plan

While it is difficult to prevent all wildfires, Franklin PUD is committed to continuing to explore utility best practices as they develop; and to improve processes and construction standards and implement new technologies to address this challenge. Click the ling below to see the plan.


Our current Wildland Fire Mitigation Plan .


 

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    • Franklin PUD Broadband

    Fast. Reliable. Secure.

    We have been providing Franklin County the benefits of fast, reliable, and secure broadband services since 2001. The broadband we provide helps connect Pasco, Connell, Kahlotus, and Basin City to the world via hundreds of miles of fiber.

    For more information browse our list of Retail Service Providers.

    Learn more about broadband

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