Payment Options & Locations
Pay In-Person
Franklin PUD Main Office
1411 W. Clark Street, Pasco, WA 99301
(509) 547-5591 or (800) 638-7701
Office Hours: 8:30 AM – 5:00 PM
Drive-Thru: 8:00 AM – 5:30 PM
Connell City Hall
104 E. Adams, Connell, WA 99326
(509) 234-2701
Office Hours: 9:00 AM – 5:00 PM
Pay Online
SmartHub allows you to make payments, view usage history and manage your account online. Once you've created an online account using SmartHub, you can set up Auto Pay by going to "Billing & Payments" and entering your desired payment information.A one-time payment option (Pay Now) is available through SmartHub, without registering for an online account. You must have your utility account number to use this option.
Pay by Phone
You can pay your bill using our automated phone system 24/7. Just call (844) 203-6545 and make sure to have a copy of your bill ready to reference your account number and amount owed.
Payment Kiosks (Open 24/7)
- HAPO Center - 6605 Burden Blvd, Pasco
- Franklin PUD Main Office (3rd Drive-Thru Lane)- 1411 W. Clark St., Pasco
- Pasco City Hall - 525 N. 3rd Ave., Pasco
Pay at a Drop Box
- Franklin PUD Main Office - 1411 W. Clark St., Pasco
- HAPO Center - 6605 Burden Blvd, Pasco
- Connell City Hall - 104 E. Adams, Connell
Pay via Wire Transfer / Pay Service
To utilize pay service, you must have a copy of your billing stub. There is no charge for this service.
- Atomic Foods (Western Union) – 1212 N. 4th Ave., Pasco
- Fiesta Foods (Western Union) - 115 S. 10th Ave., Pasco
- Yokes Fresh Market (Western Union) - 4905 N. Rd. 68, Pasco
- Walmart (MoneyGram) - 4820 N. Rd. 68, Pasco
Pay by Mail
Franklin PUD
P.O. Box 2407
Pasco, WA 99302-2407