Medical Alert Designation

Need Advance Notice of Planned Power Outages for Medical Reasons?

If you rely on electrically powered medical equipment, it’s important to register for
advance notification of planned outages. To do so, please complete a Request for
Medical Alert Designation. This form includes a Medical Certificate that must be filled
out by your licensed medical practitioner.

You can also get this form:

  • At our main office 1411 W. Clark, St. (Monday – Thursday, closed Fridays)or
  • By contacting Customer Service at 509-547-5591.
SCAM ALERT: Fraudulent calls requesting payment to avoid disconnection are being reported. Franklin PUD will NEVER demand immediate payment by phone or email. Please HANG UP and do not give them any information. ALERTA DE ESTAFA: Se han reportado llamadas fraudulentas que solicitan pagos para evitar la desconexión del servicio. Franklin PUD NUNCA exigirá un pago inmediato por teléfono o correo electrónico. Por favor, CUELGUE y no les proporcione ninguna información.