Payment Options & Locations
We offer SmartHub. An online account management system that allows you to make online payments and view usage and billing history. Sign up today!
In Person - Our lobby is open from 8:30am - 5:00pm, Monday - Friday.
In Person Drive-thru - We have customer service reps ready to help you with all services through our drive-thru. Open Monday - Friday from 8:00am to 5:30pm.
Online Pay & Account Management - SmartHub allows you to make payments, view usage history and manage your account online. Go to SmartHub.
Pay Now - A one time payment option through SmartHub. No registration necessary. You must have your account number to use this option. Go to SmartHub Pay Now.
Pay by Phone - Pay your bill using our automated phone system. Call 1-844-203-6545. Have a copy of your bill handy.
Auto Pay - Once you've created an online account using SmartHub, go to Billing & Payments and enter your desired payment information. Sign in or create a new account in SmartHub.
Payment Kiosks - Pay using a credit card, debit card or your checking account at one of our kiosks! They are available for use 24 hours a day, seven days a week. Located in our 3rd drive-thru lane, HAPO Center, and City Hall in Pasco.
Franklin PUD Main Office
1411 W. Clark Street
Pasco, WA 99301
Office hours: 8:30am – 5:00pm
Drive thru: 8:00am– 5:30pm
Payment Kiosk - 24 hours
Connell City Hall
104 E. Adams
Connell, WA 99326
Office hours: 9:00am – 5:00pm
Drop Box Available
Pasco Drop Box Locations
TRAC - 6605 Burden Boulevard
Franklin PUD Main Office - 1411 W. Clark St.
Pay Service through Western Union
Atomic Foods – 1212 N. 4th Avenue
Fiesta Foods – 115 S. 10th
Yokes Fresh Market – 4905 Road 68
To utilize pay service through Western Union you must have a copy of your billing stub. There is no charge for this service.
P.O. Box 2407
Pasco, WA 99302-2407