Contact Us

Main Office – (509) 547-5591
Toll Free – (800) 638-7701
Fax – (509) 547-4116

Automated Bill Pay – (844) 203-6545

Outage Reporting Line – (509) 542-5300

Physical Address:
1411 W. Clark St.
Pasco, WA  99301

Mailing Address:
PO Box 2407
Pasco, WA 99302-2407

Office Hours: 
Lobby, drive-thru, and phone: 7:00 a.m. to 6 p.m.

Department Directory

SCAM ALERT: Fraudulent calls requesting payment to avoid disconnection are being reported. Franklin PUD will NEVER demand immediate payment by phone or email. Please HANG UP and do not give them any information. ALERTA DE ESTAFA: Se han reportado llamadas fraudulentas que solicitan pagos para evitar la desconexión del servicio. Franklin PUD NUNCA exigirá un pago inmediato por teléfono o correo electrónico. Por favor, CUELGUE y no les proporcione ninguna información.