Who We Are

Customer-owned utilities in the public power family like Franklin PUD are owned and governed by the people and communities we serve. And we are united behind one goal –to provide affordable, reliable non-profit electricity to our customers. As a public utility, we have a charter to provide you with cost-based rates. What that means is, we buy our power at cost and we pass along those costs directly on to you and make no profit from them.
Fast Facts About Franklin PUD

Guiding Principles

The commitment to our community and the customers we serve continues to drive every decision. The actions of our Commissioners, General Manager, and staff are made with a focus on these primary guiding principles:

  • Safety First
  • Strong & Supportive Relationships
  • Low, Stable Rates
  • High Systems Reliability

Statements & Values

Mission Statement  
To provide safe, reliable, affordable cost-based power and related services that benefit our customer-owners.

Vision Statement
The District will be a respected and reliable steward of electric and broadband systems, delivering high value to customers in the form of: low-cost and reliable power; a system infrastructure that supports safety and reliability; commitment to conservation of energy resources and our environment; and committed employees who excel in customer service and make the District a great place to work.

Customer Focus
We respond to our internal and external customers, listening to their requests and understanding their needs. We strive to exceed their expectations.

We consistently treat every individual with dignity and respect. We foster open and honest communications, listen, and understand other perspectives.

We are guided by what is ethical and right and fulfill our commitments as responsible public stewards.

Personal Responsibility
We are personally accountable to our customers and the District for the highest standards of behavior, including honesty and fairness in all aspects of our work.

We value diversity and draw strength from the wealth of viewpoints that reside within the District. We work together; demonstrate collaboration through mutual reliability, openness and flexibility.

Forward Focus
We anticipate and prepare for the future, encourage innovation and new ideas to better serve our customers.