Office Holiday Hours
Our office will observe special hours for the holidays, closing early on Wednesday, December 24, at 4:00 p.m., and remaining CLOSED on Thursday, December 25, and Thursday, January 1. Please remember that payments can still be made 24/7 at our Payment Kiosk or online. To report an outage, please call our dedicated line at (509) 542-5300.
Alert:
Our offices will be closed on Monday, May 26 in observance of Memorial Day. Please report any outages to 509-542-5300 – payment options are available here. Our normal business hours will resume on Tuesday, May 27 (7 am to 6 pm). Thank you!~ Nuestras oficinas estaran cerradas el lunes 26 de mayo en conmemoracion del Dia de los Caidos. Por favor, reporten cualquier interrupcidn del servicio al 509-542-5300. Las opciones de pago estan disponibles aqui. Nuestro horario comercial habitual se reanudara el martes 27 de mayo (de 7 a.m. a6p.m.). jGracias!
A Retail Service Provider is the business you communicate with to get ethernet, TDM or use collocation facilities from the Franklin PUD networks. In order to use this network, you must request service from a Retail Service Provider.
If you want to provide retail internet, data, or telephone services in the Tri-Cities, please email us at broadband@franklinpud.com or call 509-542-5905.