Payment Options & Locations

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Want more information about SmartHub? Read the FAQ's and Customer Newsletter linked below.
Customer FAQ's - SmartHub
Customer Newsletter - SmartHub

Payment Options

In Person - see a list of our payment locations below. We also have convenient drop box locations and we also accept payments via Western Union.
Online Pay & Account Management - sign up for SmartHub! Our new and enhanced online payment system. SmartHub allows you to make payments, view usage history and manage your account online. Go to SmartHub.
Pay Now - a one time payment option through SmartHub. No registration necessary. You must have your new account number to use this option. Go to SmartHub Pay Now.
Pay by Phone - pay your bill using our automated phone system. Call 1-844-203-6545. Have a copy of your bill handy.
Auto Pay - Once you've created an online account using SmartHub, go to Billing & Payments and enter your desired payment information. Sign in or create a new account in SmartHub.

Payment Locations

Pasco:
Franklin PUD Main Office
1411 W. Clark Street
Pasco, WA 99301
509-547-5591

Office hours: 8:30am – 5:00pm
Drive thru: 8:30am – 5:00pm

Connell:
Connell City Hall
104 E. Adams
Connell, WA 99326
509-234-2701

Office hours: 9:00am – 5:00pm

Pasco Drop Box Locations
Atomic Foods - 1212 N. 4th Avenue
TRAC - 6605 Burden Boulevard
Franklin PUD Main Office - 1411 W. Clark St.

Pay Service through Western Union
Atomic Foods – 1212 N. 4th Avenue
Fiesta Foods – 115 S. 10th
Yokes Fresh Market – 4905 Road 68

To utilize pay service through Western Union you must have a copy of your billing stub. There is no charge for this service.

By Mail
Franklin PUD
P.O. Box 2407
Pasco, WA 99302-2407